Miami, Florida(Hexa PR Wire–October 4, 2025)–Kris Brumley, President and COO of Revenue Enterprises, joined The Michael Peres Podcast to discuss building patient-first healthcare collections at scale and how data-driven operations can improve experience and financial performance. The episode traced her leadership approach—from customer-service roots in rural Montana to growing the organization from roughly two dozen to nearly 200 people—focusing on values, hiring, and systems that keep empathy central while scaling a contact center.
Brumley outlined practical playbooks for difficult conversations, emphasized listening, integrity, and clear promises, and explained why U.S. reimbursement remains confusing for many patients. She detailed how analytics align strategy with execution, translating process improvements into better outcomes for providers and patients.
About Kris Brumley
Kris Brumley is President and COO of Revenue Enterprises, where she leads operations, culture, and growth with a focus on data-informed decision-making. She has more than 20 years in healthcare collections and an MBA from Thomas Edison State University with a concentration in data analytics.
About Michael Peres
Michael Peres (Mikey Peres) is a serial entrepreneur, software engineer, journalist, and author. He has founded media and technology ventures, holds degrees in computer science, mathematics, and Jewish studies, and is pursuing biomedical engineering. Peres founded Hexa PR Wire and serves as Chief Editor for several publications.
About The Michael Peres Podcast
The Michael Peres Podcast features conversations on science, technology, society, entrepreneurship, and current events, emphasizing clear reporting and practical insight.
Contact Information
Kris Brumley: Email
